phww.com Privacy Policy

1. Introduction

phww.com ("phww.com", "we", "us", "our") is committed to protecting the privacy and personal data of all players and visitors who use the phww.com online casino platform, accessible at phwwcom.org. This Privacy Policy describes how phww.com collects, uses, stores, shares, and protects your personal information in connection with your use of our services.

This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations ("IRR"), and the issuances of the National Privacy Commission ("NPC"). By registering for or using the phww.com platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

This Privacy Policy should be read together with our Terms & Conditions, which govern your use of the phww.com platform.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, the data controller responsible for your personal information is phww.com, operating the platform at phwwcom.org. If you have any questions about how phww.com handles your personal data, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 15 of this Policy.

3. Personal Data We Collect

phww.com collects the following categories of personal data from players and platform visitors:

Category	Examples	Purpose
Identity Data	Full legal name, date of birth, nationality, government-issued ID number	Account registration, KYC verification, age verification (21+)
Contact Data	Email address, mobile number, residential address	Account management, customer support, regulatory notifications
Financial Data	GCash number, PayMaya/Maya account, bank account details, transaction history	Deposit and withdrawal processing, fraud prevention, AML compliance
Technical Data	IP address, device type, browser type, operating system, session logs	Platform security, fraud detection, service improvement
Usage Data	Games played, bet amounts, session duration, bonus usage, login history	Responsible gaming monitoring, personalisation, regulatory reporting
Communications Data	Live chat transcripts, support ticket content, email correspondence	Customer support, dispute resolution, quality assurance
Marketing Preferences	Opt-in/opt-out status for promotional communications	Sending relevant promotions and offers (with your consent)

phww.com does not intentionally collect sensitive personal information (as defined under the DPA) beyond what is strictly necessary for identity verification and regulatory compliance. Where sensitive personal information is collected (such as government ID numbers), it is handled with the highest level of security and access controls.

4. How We Collect Your Data

phww.com collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access and use the phww.com platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud and AML screening data from compliance partners; payment data from GCash, PayMaya, and banking partners.

5. Legal Basis for Processing

phww.com processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable laws and regulations, including PAGCOR licensing requirements, Anti-Money Laundering Act (AMLA) obligations, and NPC data governance requirements.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time.

6. How We Use Your Personal Data

phww.com uses your personal data for the following purposes:

• To create, manage, and maintain your phww.com Account.
• To verify your identity and age (21+ requirement) in compliance with PAGCOR regulations and the DPA.
• To process deposits and withdrawals in Philippine Peso (PHP) via GCash, PayMaya, and bank transfer.
• To detect, investigate, and prevent fraud, money laundering, and other illegal activities in compliance with the Anti-Money Laundering Act (AMLA) and related regulations.
• To monitor gaming activity for responsible gaming purposes, including identifying signs of problem gambling and applying player protection measures.
• To provide customer support and resolve disputes.
• To send you transactional communications (account notifications, security alerts, withdrawal confirmations).
• To send you marketing communications about phww.com promotions and offers, where you have provided consent.
• To improve the phww.com platform through usage analytics and performance monitoring.
• To comply with our legal and regulatory obligations, including reporting to PAGCOR and the Anti-Money Laundering Council (AMLC) where required.

7. Sharing Your Personal Data

phww.com does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• KYC and identity verification providers: To verify your identity and age as required by PAGCOR and the DPA.
• Payment processors: GCash, PayMaya/Maya, and Philippine banking partners, to process your deposits and withdrawals.
• Fraud prevention and AML compliance partners: To screen transactions and player activity against sanctions lists and fraud databases, as required under the AMLA.
• Game software providers: Game providers may receive limited technical data (such as player session tokens) necessary to deliver game content. They are contractually prohibited from using this data for any other purpose.
• Regulatory authorities: PAGCOR, the NPC, the AMLC, and other Philippine government agencies, where disclosure is required by law or regulatory obligation.
• IT and cloud service providers: Hosting, security, and infrastructure providers who process data on our behalf under strict data processing agreements.
• Professional advisers: Lawyers, auditors, and accountants, where necessary for legal or compliance purposes.

All third parties with whom phww.com shares personal data are required to implement appropriate technical and organisational security measures and to process data only in accordance with phww.com's instructions and applicable Philippine law.

8. Cookies & Tracking Technologies

phww.com uses cookies and similar tracking technologies (including web beacons and local storage) on the phww.com platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use our platform.

We use the following categories of cookies:

• Strictly necessary cookies: Essential for the platform to function. These cannot be disabled. Examples include session authentication cookies and security tokens.
• Functional cookies: Remember your preferences (such as language settings and game display options) to improve your experience.
• Analytics cookies: Help us understand how players use the phww.com platform so we can improve performance and usability. Data collected is aggregated and anonymised where possible.
• Marketing cookies: Used to deliver relevant promotional content. These are only set with your explicit consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the phww.com platform.

9. Data Retention

phww.com retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

In accordance with PAGCOR licensing requirements and the Anti-Money Laundering Act, phww.com retains player account records, transaction records, and KYC documentation for a minimum of five (5) years from the date of the last transaction or account closure, whichever is later.

Marketing preference data is retained until you withdraw your consent. Technical and usage data is retained for up to two (2) years for security and analytics purposes. After the applicable retention period, personal data is securely deleted or anonymised.

10. Data Security

phww.com implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• TLS/SSL encryption for all data transmitted between your device and the phww.com platform.
• AES-256 encryption for personal data stored in our databases.
• Role-based access controls limiting data access to authorised personnel only.
• Regular security audits, penetration testing, and vulnerability assessments.
• Multi-factor authentication for administrative access to systems containing personal data.
• Staff training on data privacy and security obligations under the DPA.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, phww.com will notify the NPC within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with NPC Circular No. 16-03.

11. Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phww.com:

• Right to be informed: You have the right to be informed of how your personal data is being collected and processed, as described in this Privacy Policy.
• Right to access: You have the right to request a copy of the personal data phww.com holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You may update certain information directly through your Account settings.
• Right to erasure or blocking: You have the right to request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where your individual circumstances warrant it.
• Right to data portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe phww.com has processed your personal data in violation of the DPA. The NPC can be reached at privacy.gov.ph.

To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 15. phww.com will respond to all verified data subject requests within thirty (30) days of receipt, in accordance with NPC guidelines. We may request proof of identity before processing your request.

12. Children and Minors

The phww.com platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law applicable to casino-style gambling. phww.com does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated Account.

If you are a parent or guardian and believe that a minor has registered on the phww.com platform, please contact us immediately at the details provided in Section 15.

13. International Data Transfers

phww.com primarily stores and processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines (for example, certain cloud infrastructure or game software providers), phww.com ensures that such transfers are conducted in compliance with the DPA and NPC regulations, including through the use of appropriate contractual safeguards such as data processing agreements that impose equivalent data protection standards.

phww.com will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards and, where required, obtaining your consent.

14. Changes to This Privacy Policy

phww.com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where changes are material, phww.com will notify registered players via email or in-platform notification at least seven (7) days before the amended Policy takes effect.

The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. We encourage you to review this Privacy Policy periodically to stay informed about how phww.com protects your personal data. Your continued use of the phww.com platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

15. Contact & Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the way phww.com handles your personal data, please contact our Data Protection Officer:

• Email: privacy at phwwcom.org
• Live Chat: Available 24/7 through the phww.com platform
• Response time: We aim to acknowledge all privacy enquiries within 48 hours and resolve them within 30 days.

If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. Further information about the NPC and how to file a complaint is available through official Philippine government channels.

This Privacy Policy was last updated in May 2026. Previous versions are available upon request from our Data Protection Officer.